President of Employee Help Solutions
Recently, Change Healthcare, under UnitedHealth Group, experienced a devastating cybersecurity breach by the ALPHV/BlackCat hacker group. Hackers lay dormant for nine days before launching a crippling ransomware attack. This incident, affecting the US healthcare system, highlights a crucial point: a …
Experiencing a tech emergency only to be met with terrible support is a common frustration. A recent stream of Reddit comments detailed poor customer service experiences with tech support. Though Reddit is often filled with complaints, some stories stood out …
What sets high-quality, reliable IT support apart from the rest? We believe it’s more than just competitive prices or flat-fee services. When clients switch to us, they often realize they didn’t know what good support looked like until they experienced …
Navigating the complex world of cyber security can be tricky, and misinformation can lead to serious risks for your business. Let’s debunk three common myths, based on expert research from CompTIA’s 2024 global State of Cybersecurity report. Myth 1: My …
Backing up your data is crucial to protect against natural disasters, cyber-attacks, and accidental deletion. However, Avast’s latest report reveals a concerning trend for small and medium-sized businesses (SMBs): 60% of data backups fail, and half of the recovery attempts …
If you ask a security professional how to share passwords, they’ll say: “Don’t share passwords.” But in reality, that’s not always practical. Many offices share a single password for apps like SurveyMonkey to save costs, and some social media accounts …
In 2022, Illinois-based ICS faced a data breach. Despite their cyber insurance with Travelers, their failure to implement multi-factor authentication (MFA) led to a rescinded policy and denied claim. This highlights the critical need for businesses to ensure their cyber …
Audio Blog · How Can the Benefits of IT Consulting Enhance Efficiency and Growth for Small Businesses? If you’re like many small business owners in Lancaster, York, and Harrisburg, PA, you often find yourself struggling with technological inefficiencies that disrupt …
Small business owners like you in Harrisburg, Lancaster, and York, PA, know the frustration that comes with spam emails. These unwanted emails clutter inboxes, waste time, and can pose serious security risks. The constant influx of junk email makes it …
Some business leaders mistakenly believe that the only advantage of upgrading business softwaris to give employees something new to play with.